Grace is very considerate. She is one of the best home seller .She never argue in small matter . Usually Grace is a free minded woman, But in work she is very sincere & hard working.

Grace helped me close a short-sale that dragged over 6 months. She was very helpful during the entire process with a non-responsive bank and later with a difficult second loan investor. She was every step along the way in getting this closed...finally. Definitely someone I would work with again in the future. - Nick X. - Santa Clara, CA

I recently used Grace Keng as a realtor to purchase a home in Santa Clara County. Grace is a professional real estate agent with decades of experience, and it shows during her transactions. She guided me through the homebuying process, providing guidance and her own opinions at times. Our first written offer turned out to be a real mess, with shady business on the listing agent's side. In this unusual situation that she had never experienced herself, she was able to get the advice of legal counsel who advised us to withdrawal from the transaction. She is well versed in real estate transactions. She can be very straightforward in presenting her own opinions at times, but she knows how to conduct transactions and deal with other real estate professionals to ensure that the offers that are written have a large change of succeeding. Little things that she did worked out quite well for me: writing a buyer's letter, presenting proof of funds, going to the listing agent's office to present my offer, getting the listing agent to make some adjustments to the home when we were in-contract. Grace was a pleasure to work with for my recent transaction. She is always updating her skillset, so you'll find her on Facebook or Zillow trying new techniques to improve her real estate expertise. - Eric C. - Berkeley, CA

She beat my expectation!! She's very responsible and professional. She helped me screen tenants, show property and went out of her way to get things done. She's organized to keep all documents in a folder. The most amazing was that even when I was out of country, she emailed me regular updates to keep me well informed. I appreciate her taking the time to help me even though she's busy with regular open houses and house sale offers. We found very good tenants very quickly. I can't say enough thanks to Grace. The entire rental process wouldn't be so smooth without her! - Princess C. - Sunnyvale, CA

We found Grace on Yelp and hired her to help us find a tenant for our condo. She is experienced, knowledgeable and was good with keeping us in loop every step of the way. Like a previous reviewer has mentioned, Grace is transparent and is honest with regards to setting the right expectations. She went out of her way to give last-minute showings on request, which we appreciate. Though she had to depart for her vacation before the deal was closed, she made sure that we are in good hands by transferring us to her colleague. - Elena "Xena" W. - Sunnyvale, CA

I was recently in the market for a new home on a succinct timeline (weeks). I met Grace while she was showing an open house and immediately got a good vibe from her. Home buying is probably the single biggest financial investment for most people. I think honesty, efficiency, and experience go further than any other niceties. Let's face it, real estate is a jungle and close to pure chaos, an experienced realtor is going to get you further along in the bidding/purchase process. At least that's my thinking. That's why I went with Grace, she didn't pull any punches and was completely transparent. From my own home buying experience, I think transparency is key. If something isn't great, I expect to hear it's not great before putting an offer on a house. I don't want to find out years later. If you are blissfully ignorant, Grace will reset your expectations, and I consider Grace's transparency an asset (not a liability) when dealing with real estate...actually pretty anything else in life too. In terms of finding the home, I think the process is symbiotic ... it's going to be good as the input you feed into it. I cook *a lot*, I need a great kitchen. I prefer to be closer to work (who wants to deal with traffic?). I told Grace and this shifted the the focus. The feedback loop is your friend. Be responsive, be transparent. Don't take chances with your realtor. You don't want to find yourself post-offer with an unexperienced realtor when every day to close counts. Your ability to enjoy your home is a key part of your life journey. I went with Grace, all positives, no regrets. - John J. - Bay Area